ovost
02 / Alarm Management

Efficiency through automation and intelligent support

The essence of our state-of-the-art Alarm Management System is not that an operator can do more, but that technology prevents human capacity being spent on predictable, repetitive actions.

Automate what is predictable. Let the operator take charge where human insight is required.

Principle of the new ovost AMS

Workflow-driven processing

In traditional legacy environments the operator is often still involved in process steps that can be fully or partly automated. As a result the same operational capacity can be deployed far more effectively.

Automatic assessment and routing
Enrichment of alarms with relevant information
Automated process steps and escalations
Automatic handling where that is responsible
Presenting exceptions to the operator selectively
OVOST AMS workflow editor — fire alarm handling
Workflow editor

Advanced workflow management for every process within the AMS

Operator at work in the control room
The operator

Technology takes over the routine work. People stay in charge.

What remains after automation is exactly the work that calls for experience, judgement and responsibility — and that deserves an environment offering calm instead of noise.

AI and predictability

No AI for the sake of AI

In a mission-critical environment the added value lies in increasing predictability, context and operational support.

Recognising patterns in alarms
Flagging anomalous behaviour
Combining live and historical information
Predicting relevant follow-up scenarios
Supporting prioritisation
Proposing appropriate next steps

AI supports decision-making. Control and reliability remain paramount.

Analytics

Insight that optimises your operation and decision-making

Volumes and types of alarms
Operator workload
Handling times
Automatic versus manual handling
Trends, anomalies and technical performance
Reporting

Transparent for operators, management and clients

Operational reports
SLA and performance reports
Technical reports
Client and site reports
Trend reports and management information
Next step

Curious what the AMS would mean in your situation?

Describe in the contact form which AMS environment you use today. We will indicate which parts can be replaced, phased in or supplemented.

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Response within 24 hours